At Omkar Meditation (GS Enterprises Unit), we strive to provide our users with a high-quality meditation experience. We value customer satisfaction and are committed to ensuring that you have a positive experience with our services. This Refund Policy outlines the circumstances under which we offer refunds for purchases made through our app.

1. Subscription and Purchase Refunds

Omkar Meditation offers a variety of subscription plans and in-app purchases. All payments made for subscriptions or purchases within the app are non-refundable, except as required by law or specified under this Refund Policy.

2. Eligibility for Refunds

Refunds may be granted under the following conditions:

  • Technical Issues: If you experience a technical issue that prevents you from accessing premium content or using the app as intended, and we are unable to resolve the issue within a reasonable time frame, you may be eligible for a refund.
  • Unauthorized Purchases: If a subscription or purchase was made without your consent, you may request a refund within 14 days of the purchase date. You will be required to provide proof of unauthorized transactions.
  • Auto-renewal Cancellations: If you cancel your subscription, it will remain active until the end of the current billing cycle. No refund will be issued for the remainder of the billing cycle after cancellation.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Support: Email our customer support team at [Support Email] or contact us through the app’s help section, providing details of your issue or reason for requesting a refund.
  2. Include Information: Ensure that you include the following in your request:
    • Your account details (email/username)
    • Proof of purchase (receipt, transaction ID)
    • A detailed description of the issue
  3. Refund Processing: Once your request is reviewed, our support team will notify you of the refund decision. If approved, the refund will be processed through your original payment method. Please allow 7–10 business days for the refund to appear in your account.

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Change of Mind: Refunds are not issued for subscriptions or purchases made due to a change of mind or failure to use the app’s services.
  • Partial Use: If you have used a portion of the service or accessed premium content, no refund will be given for the unused part.
  • Expired Requests: Refund requests made after 14 days of the purchase or transaction date will not be considered.

5. Third-Party Payment Processors

If you made your purchase through a third-party platform (e.g., Apple App Store or Google Play Store), refund requests must be directed to that platform in accordance with their respective refund policies. Omkar Meditation does not have control over the refund process through these third-party platforms.

6. Subscription Cancellations

  • You can cancel your subscription at any time through your account settings in the app or through the platform from which the subscription was purchased (e.g., Google Play Store, Apple App Store).
  • Upon cancellation, you will retain access to the premium content until the end of the current billing period, but no future charges will occur.
  • Cancellations made after a subscription has been renewed will not result in a refund of the renewal payment.

7. Changes to the Refund Policy

Omkar Meditation reserves the right to modify this Refund Policy at any time. Any changes will be updated within the app, and it is your responsibility to review the policy periodically. Continued use of the app after changes have been made signifies your acceptance of the revised Refund Policy.

8. Contact Us

If you have any questions or need assistance with your refund request, please contact our support team at:
Email: gsenterprise1116@gmail.com